Legal terms for wallet and account access
Our Legal terms describe who may access the account area, what details we request, and how payment status is matched to your account. We may ask you to complete clear phone verification before account access or before a withdrawal is processed, helping us compare the account
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holder with the payment request. DANA, OVO, GoPay and QRIS appear as local wallet context, while bank transfer and virtual account instructions may require matching account details. We record the status of a request so our support team can trace a receipt or correction without asking
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you to repeat every step. Access depends on local law, and these terms do not change any rule that applies in your location. If a condition changes, we will present the updated wording on the Legal page and identify the relevant account or payment process.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
